The short version
Listalong is a cross-listing tool for eBay and Depop sellers. It is operated from Australia and is coming to the United States. This policy applies to listalong.app and, once US accounts open, to the Listalong app for people in the United States. Our Australian privacy policy covers listalong.com.au.
Listalong only aims to collect and use the information needed to run the website and waitlist, authenticate users, connect marketplace accounts, cross-list and synchronize listings, provide support and understand how the service is used. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
What happens when you join.
When you join the US waitlist we store your email address, the date and time you joined, the version of the consent wording you agreed to and the website you joined from. To stop automated or repeated signups, we also use a one-way scrambled (hashed) version of your IP address for about an hour.
We use your email only to tell you about the US launch of Listalong. Every launch email will include a way to unsubscribe, and you can ask us to remove you from the waitlist at any time by emailing support@listalong.com.au.
Account, technical, marketplace and billing information.
Most of this section applies once US accounts open. Until then, the website and waitlist only collect the waitlist details above and the technical information described here.
Website and technical information
When you visit the website or use the app, we may collect technical information such as your IP address, browser type, device information, pages visited, approximate location derived from network information, logs and timestamps. If you choose the Australian site from listalong.app, a cookie remembers that choice for up to a year.
Account and contact information
If you create an account or contact us, we may collect your email address, your name if you provide it, and information you choose to include in messages sent to us.
Google account sign-in
If you choose to sign in with Google, Google provides Listalong and our authentication provider, Supabase, with your name, email address, profile picture and Google account identifier. We use this information solely to create and authenticate your Listalong account and to pre-fill your name during account setup.
Listalong requests only the basic email,
profile and openid scopes required for
Google sign-in. We do not request or receive access to Gmail,
Google Drive, Contacts, Calendar or any other Google service, and
Listalong cannot post anything to your Google account. You can
disconnect Listalong through
Google Account permissions.
Marketplace account connections
When you connect marketplace accounts, we may store connection tokens or authentication details required to maintain the connection, marketplace account identifiers, configuration settings and automation rules. Authentication information is protected using appropriate technical controls, including encryption where supported by the hosting and database services we use.
Browser extension
The optional Listalong Connector browser extension keeps your Depop account connected so your listings stay in sync. You log in to Depop yourself, and the extension never sees or stores your Depop password. It reads only your Depop sign-in session and sends it with your Listalong connection key to Listalong to maintain the connection. It does not read your Depop messages, payments or browsing history, and it never posts or makes changes on your behalf.
Listalong Connector's use of information received through the extension adheres to the Chrome Web Store User Data Policy, including its Limited Use requirements. We never use that information for advertising.
Listing and order information
To provide the service, we may store listing titles and descriptions, photos, prices, inventory information, order information and tracking information.
Payment information
If you start a paid plan, payment details are handled by our payment provider. We do not store full card numbers on Listalong systems. We may store billing status, plan, renewal, cancellation and invoice information needed to manage your subscription.
Categories of personal information
We collect this information from you, from your browser or device, and from the marketplaces and sign-in providers you choose to connect. We use account access credentials only to provide the service you request, not to infer characteristics about you.
To operate, support and protect the service.
We use information to run the waitlist, operate the website and app, synchronize listings between marketplaces, help prevent duplicate sales, send account and service notifications, improve the product, protect the service from misuse, meet legal obligations and provide customer support.
We do not sell personal information or listing data, and we do not use it for targeted advertising.
Service messages, optional updates and website measurement.
Emails
We send marketing emails, such as launch news and product updates, only to people who asked for them, and every one includes a way to unsubscribe. We may still send transactional or service-critical messages, such as account, security, billing or connection-expiry notices.
Analytics
We use Cloudflare Web Analytics and Google Analytics 4 to understand website usage, traffic sources and how visitors interact with pages and links. Cloudflare Web Analytics does not use cross-site advertising trackers. Google Analytics runs only when you choose “Allow analytics”, and you can change that choice at any time using “Analytics settings”. Advertising storage, advertising user data and advertising personalization remain disabled. We link Google Analytics to Google Ads only to measure campaign results.
You can read Google's Privacy Policy or use the Google Analytics opt-out browser add-on.
The services that help Listalong operate.
We disclose information to service providers who help us operate Listalong, including providers for hosting, analytics, email delivery, database storage, authentication, error monitoring and payment processing. They may use it only to provide services to us. We also disclose information to the marketplaces you choose to connect, to professional advisers, or where required by law.
Where information is processed
Listalong is operated from Australia. Information about US users is processed in Australia and in other countries where our providers operate, including the United States. Where that happens, we take reasonable steps to use reputable providers and protect information consistently with this policy.
Kept as needed, with reasonable safeguards.
We keep waitlist details until you ask to be removed or we no longer need them for the US launch. We keep account information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes and enforce agreements. After an account is deleted, we may keep limited records where reasonably needed for security, fraud prevention, legal, accounting, dispute-resolution or backup purposes.
We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration or loss. No internet-based service can guarantee absolute security. For a plain-English view of marketplace access and user controls, see Security & your accounts.
Know, access, correct and delete.
Depending on where you live, including California, Colorado, Connecticut, Virginia and other states with consumer privacy laws, you may have the right to:
- know what personal information we collect, use and disclose, and get a copy of it in a portable format
- correct inaccurate personal information
- delete personal information we hold about you
- opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising and certain profiling
- not be treated differently for using any of these rights
We do not sell personal information, share it for cross-context behavioral advertising, use it for targeted advertising or use it for profiling that produces legal or similarly significant effects. In the past 12 months we have not sold or shared personal information in those ways.
How to make a request
Email support@listalong.com.au from the address you used with Listalong and tell us which request you want to make. We will confirm we received it, may need to verify your identity before acting, and aim to respond within 45 days. If you use an authorized agent, we may ask for proof that you gave them permission.
Appeals
If we decline your request, you can appeal by replying to our decision with “Appeal” in the subject line. We will tell you the outcome and, if we still decline, how to contact your state attorney general.
Everything else.
Children
Listalong is intended for people running or managing resale businesses. It is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We will update this page when our practices change, including when US accounts open, and change the date at the top. If a change is significant, we will tell waitlist members and account holders by email.
Contact
Questions, privacy requests or deletion requests can be sent to support@listalong.com.au.
Last updated: 31 October 2026. Listalong is an independent tool and is not affiliated with eBay or Depop.